UpNow ("we", "us", or "our") operates the UpNow mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Phone Number: We use phone numbers for secure authentication via Google Authentication.
- Profile Information: This includes your name and any profile pictures you upload.
- Cookies and Usage Data: We may collect information on how the Service is accessed and used.
Usage Data
We may also collect information that your mobile device sends whenever you use our Service ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), device type, unique device identifiers, and other diagnostic data.
Location Data
We use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, such as finding nearby hangouts and showing your relevance to other users in the community.
- You can enable or disable location services when you use our Service at any time through your mobile device settings.
Photos and Media
If you grant us permission, we may access your device's photo library to allow you to upload a profile picture or share images within hangouts.
2. Use of Data
UpNow uses the collected data for various purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To enable you to participate in interactive features when you choose to do so (Hangouts, Chats).
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical issues.
3. Service Providers (Data Processors)
We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to perform Service-related services.
Google Firebase
We use Google Firebase for hosting, database management (Firestore), authentication (Firebase Auth), and storage. These services are provided by Google Inc. and may collect data including IP addresses and user identifiers.
- Firebase Privacy Policy: https://firebase.google.com/support/privacy
Google Maps / Cloud Vision
We may use Google Cloud services for geocoding addresses and verifying profile photos to ensure community safety.
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have rights under data protection laws (such as GDPR or CCPA):
- Access: You can request copies of your personal data.
- Correction: You can request that we correct any information you believe is inaccurate.
- Deletion: You can request that we erase your personal data under certain conditions.
To exercise your right to deletion, you can submit a request through our Account Deletion Request Form.
6. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: devzy.apps@gmail.com